- Shipping Policies -
At POPnBeards, we understand that receiving your items promptly and safely is paramount. That's why we offer a variety of shipping options to meet your needs, whether you're ordering from within the United States or internationally. Our goal is to ensure your shopping experience is as seamless and positive as possible, with clear communication on shipping times and policies.
Domestic Shipping Options
For our customers in the United States, we offer shipping services through UPS and USPS. We strive to process your orders swiftly so you can enjoy your purchases without delay.
- UPS and USPS: Select from various service levels (e.g., Ground, Priority) depending on how quickly you need your items.
- Order Cut-off Times: Orders placed by 4 PM EST are shipped the same day, ensuring you receive your products as quickly as possible. Orders received after this time will be processed the next business day, keeping you informed every step of the way.
- Weekend Processing: Please note, any orders placed after 4 PM on Friday through the weekend will be processed and shipped out on Monday, excluding holidays.
Canada Shipping Options
For our valued Canadian customers, we provide flexible shipping solutions through USPS, UPS, and DHL, ensuring a range of options to suit your delivery needs.
- USPS, UPS, and DHL: Whether you're looking for cost-effective or expedited shipping, we've got you covered. Choose the service that best fits your timeline and budget.
- Delivery Times: Delivery times may vary based on the shipping option selected and your specific location within Canada. We aim to provide accurate estimates during the checkout process.
- Customs and Duties: Please be aware that shipments to Canada may be subject to customs fees or duties. These charges are the responsibility of the recipient and are not included in our shipping rates.
International Shipping Options
Reaching beyond North America, we extend our services to international customers through DHL Express and DHL eCommerce, ensuring that no matter where you are in the world, you can enjoy our products.
- DHL Express and DHL eCommerce: Opt for DHL Express for the fastest delivery times globally, or choose DHL eCommerce for a more cost-effective solution. Both options offer reliable tracking and delivery.
- Customs, Duties, and Taxes: International orders may be subject to customs clearance, duties, and taxes, which are not included in the shipping fee. These charges are determined by your local customs authority and must be borne by the recipient.
- Extended Delivery Times: Depending on your location and the shipping method selected, delivery times can vary. Rest assured, we work closely with DHL to minimize delays and ensure your package arrives as promptly as possible.
International Exclusions
Afghanistan, Åland Islands, Ascension Island, Belarus, British Indian Ocean Territory, Central African Republic, Christmas Island, Cocos (Keeling) Islands, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Eritrea, French Southern Territories, Iraq, Isle of Man, Kosovo, Lebanon, Liberia, Libya, Mali, Myanmar (Burma), Niger, Norfolk Island, Palestinian Territories, Pitcairn Islands, Russia, Saint Martin, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Pierre & Miquelon, Sudan, Svalbard & Jan Mayen, Tajikistan, Tokelau, Tristan da Cunha, Turkmenistan, U.S. Outlying Islands, Ukraine, Vatican City, Venezuela, Wallis & Futuna, Western Sahara, Yemen, Zimbabwe
If you see your country listed here, please reach out to our customer service team.
Order Processing Times and Cut-off Hours
To maintain efficiency and accuracy in our shipping processes, we adhere to specific order processing times and cut-off hours.
- Business Days and Hours: Our shipping operations run Monday through Friday, from 11 AM to 5 PM EST. Orders placed before 4 PM EST are processed the same day, aligning with our commitment to speedy delivery.
- Next Business Day Processing: Orders received after 4 PM EST are processed on the next business day. This ensures that late orders are promptly attended to the following business day.
- Weekend and Holiday Processing: Orders placed after 4 PM on Friday, over the weekend, or on holidays will be processed on the next business day, typically Monday, unless it's a holiday.
FAQ or Additional Information
- Tracking Your Order: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package's journey.
- Lost Packages: In the rare event that your package is lost, please contact our customer service team. We're here to assist with resolving the issue as quickly as possible.
Conclusion and Customer Service Contact
We're dedicated to ensuring your satisfaction with every order. Should you have any questions about our shipping policies or need assistance with your order, please don't hesitate to contact our customer service team. We're here to help make your experience with POPnBeards as enjoyable as possible.